Automate 95% of Guest Communication with AI-Powered Virtual Concierge

Transform your hospitality business with instant guest responses, proactive messaging, and automated upselling that generates €30-€50 extra revenue per room monthly while saving 100+ hours of staff time.

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Trusted by hospitality businesses worldwide - from boutique hotels to luxury resorts

94%

Guest Satisfaction
Score

65%

Guest Engagement
Rate


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Turn Every Guest Interaction Into Revenue with Hello Ai

Connect with guests through WhatsApp and popular messaging platforms with intelligent responses that drive satisfaction and sales. Our AI handles everything from check-in assistance to personalized upselling opportunities.

Proven Results for Hospitality
  • Instant multilingual responses boost guest satisfaction by 94%

  • Automated upselling generates €30-€50 additional revenue per room

  • Seamless integration with PMS systems and booking platforms

Everything You Need to Revolutionize Guest Communication

From instant multilingual responses to proactive revenue generation—all integrated seamlessly with your existing hospitality systems.

All-in-One Mobile App
Unified Guest Communication Hub

Centralize all guest interactions across WhatsApp, Booking.com, and direct messaging with intelligent routing and automated responses.

Automated Guest Communication
Intelligent Revenue Generation

Automatically identify and present personalized upselling opportunities that generate €30-€50 additional revenue per room monthly.

Intelligent Marketing
Proactive Guest Messaging

Send targeted promotions and check-in reminders with 65% engagement rates to boost satisfaction and repeat bookings.

Privacy & Security
Privacy & Security

All guest data and messages are encrypted end-to-end with Microsoft Azure AI ensuring safe and private experiences.

Room Service Management
Seamless PMS Integration

Connect with your existing property management system for real-time booking data, guest profiles, and automated check-in processes.

Guest Analytics & Insights
Multilingual Support

Automatically communicate with international guests in over 20 languages, ensuring every visitor feels welcome and understood.


AI Assistant Feature

Save 100+ Hours Monthly with Intelligent Automation

Reduce staff workload while improving guest satisfaction. Our AI handles up to 95% of guest communication automatically, allowing your team to focus on exceptional face-to-face service delivery.

  • Instantly replies to guest messages in their language

  • Sends real-time updates about bookings, check-ins, or offers

  • Learns guest preferences and tailors recommendations

  • Works 24/7 on your guest’s phone—no downloads needed

Track Guest Orders Instantly, From Anywhere

Stay updated on every request from room service to amenities in real time, no matter where you are.

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Enabling Our Customers to Become Guest Favorites Worldwide

Our Happy Customers

Hospitality professionals share how Hello.ai has improved guest experience, efficiency, and service quality.


Boost Your Marketing with Insight Ai

Insight Ai helps you automate guest marketing with smart personalization, ensuring every message hits the right note at the right time.

  • Automatically send tailored promotions, reminders, and updates based on guest behavior

  • Improve response rates with AI-powered message delivery and timing optimization

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Make Smarter Decisions with Real Time Guest Insights

Understand what your guests love and what needs work—by analyzing reviews, feedback trends, and satisfaction metrics, all in one intuitive dashboard.

Track team performance across departments, spot improvement opportunities, and take data-driven actions that elevate your guest experience.

65k

Guest reviews processed

86%

Staff engagement improvement
from real-time insights

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Questions? Look Here.

Need help understanding how Hello.ai works? Here are answers to some of the most common questions our customers ask.

  • How do I get started with Hello.ai?

    Getting started takes just 15 minutes! Connect your property management system, customize your guest messaging templates, and activate multilingual support. Our dedicated onboarding team provides personalized setup assistance.

  • What devices can guests use to talk with Hello.ai?

    Guests can access Hello.ai from any smartphone, tablet, or laptop. No app download is required—they simply scan a QR code or click a link to start chatting instantly.

  • Can Hello.ai integrate with my hotel’s existing systems?

    Absolutely! We integrate with leading hospitality systems including Opera, Cloudbeds, RoomRaccoon, and Booking.com. Our API connects seamlessly to sync guest data, bookings, and preferences in real-time.

  • How does Hello.ai handle multiple languages?

    Hello.ai automatically detects the guest’s language and responds accordingly. It supports over 20 languages to ensure smooth communication for international guests.

  • What plan is right for my property?
    • If you're managing a small guesthouse or boutique hotel, our Starter plan covers all essentials including guest messaging and basic automation.

    • For resorts or properties with high guest volume, the Pro plan includes advanced analytics, multilingual support, and integrations.

    • Custom enterprise plans are available for large hospitality chains with unique needs. Contact us for a tailored solution.

  • Is there a refund policy?

    Yes. We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied with Hello.ai, contact us within the first two weeks for a full refund—no questions asked.