Empower your guests and boost your revenue with a multilingual virtual assistant that handles inquiries, orders, and upsells directly from their phone.
Satisfied Users
Islandwide
1000+ Rating
Deliver fast, personalized support to your guests through Hello.ai—our multilingual virtual assistant that works 24/7 and integrates directly into mobile messaging.
Respond to guest questions instantly, in any language
Manage room service, complaints, and requests in real time
Send updates and promotions to guests via mobile messaging
Hello.ai acts as your 24/7 virtual assistant, handling guest inquiries, complaints, and notifications on room service orders directly through guests' phones.
Customer 360 lets you manage guest data, chats, property info, and service requests from a unified dashboard. It uses real-time analytics and AI to understand guest behavior and automate review insights.
Manage everything from communication to insights—effortlessly, in one smart platform.
Handle check-ins, chat with guests, manage services, and send updates—all from one easy-to-use mobile app.
Send real-time updates, answer questions, and handle guest concerns automatically using AI-powered messaging.
Recommend services to guests based on their preferences and behavior to increase sales and engagement.
All guest data and messages are encrypted end-to-end with Microsoft Azure AI ensuring safe and private experiences.
Guests can place room service requests easily, and your team can assign tasks via staff apps or group chats.
Track guest behavior, feedback, and trends using real-time dashboards and AI-powered review analysis.
Let your smart assistant handle repetitive tasks like answering questions, sending reminders, and suggesting services—so you can focus on what truly matters.
Instantly replies to guest messages in their language
Sends real-time updates about bookings, check-ins, or offers
Learns guest preferences and tailors recommendations
Works 24/7 on your guest’s phone—no downloads needed
Seamlessly integrate guest information, bookings, and service requests across platforms like Google Drive, Dropbox, iCloud, and more.
Hello.ai automatically syncs documents, feedback logs, and service orders from your preferred cloud storage—ensuring your team always has what they need, wherever they are.
Sodales tempor sapien diam quaerat congue primis ipsum laoreet turpis neque auctor vitae fusce dolor laoreet placerat magna ligula and cursus purus nulla
Tempor sapien quaerat undo ipsum laoreet purus and sapien dolor ociis ultrice quisque and cursus
Quaerat sapien tempor undo ipsum laoreet purus and sapien dolor ociis ultrice quisque magna
Ligula risus auctor tempus magna feugiat lacinia laoreet luctus
Free 14 days trial
Exclusive Support
No Fees
Ligula risus auctor tempus magna feugiat lacinia laoreet luctus
Lacinia quaerat ipsum and congue porttitor ipsum and cursus quaerat neque cursus
Quaerat ipsum lacinia and congue porttitor ipsum and cursus sapien neque gravida
Hospitality professionals share how Hello.ai has improved guest experience, efficiency, and service quality.
Hello.ai has completely transformed our guest interactions. Response times have improved drastically, and our team is more efficient than ever!
I love how easy it is to manage guest requests in real time. The automation features help our staff stay focused on delivering a great experience.
Managing bookings and guest preferences has never been this smooth. Hello.ai gives us exactly what we need, when we need it.
From analytics to communication, the platform is a game-changer. We’re seeing happier guests and faster service.
Even our dining staff benefits from Hello.ai! We receive guest feedback faster and can act on it immediately to improve service.
Scheduling and managing spa appointments is so much easier now. The reminders and guest insights are incredibly helpful.
Insight Ai helps you automate guest marketing with smart personalization, ensuring every message hits the right note at the right time.
Automatically send tailored promotions, reminders, and updates based on guest behavior
Improve response rates with AI-powered message delivery and timing optimization
Understand what your guests love and what needs work—by analyzing reviews, feedback trends, and satisfaction metrics, all in one intuitive dashboard.
Track team performance across departments, spot improvement opportunities, and take data-driven actions that elevate your guest experience.
Guest reviews processed
Staff engagement improvement
from real-time insights
Need help understanding how Hello.ai works? Here are answers to some of the most common questions our customers ask.
Getting started is easy! Simply sign up on our website, set your property preferences, and activate your AI assistant. Our onboarding wizard will walk you through every step.
Guests can access Hello.ai from any smartphone, tablet, or laptop. No app download is required—they simply scan a QR code or click a link to start chatting instantly.
Yes! Hello.ai integrates with popular PMS systems, CRMs, and cloud platforms like Google Drive and Dropbox. If you need a custom integration, our support team can help set it up.
Hello.ai automatically detects the guest’s language and responds accordingly. It supports over 20 languages to ensure smooth communication for international guests.
If you're managing a small guesthouse or boutique hotel, our Starter plan covers all essentials including guest messaging and basic automation.
For resorts or properties with high guest volume, the Pro plan includes advanced analytics, multilingual support, and integrations.
Custom enterprise plans are available for large hospitality chains with unique needs. Contact us for a tailored solution.
Yes. We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied with Hello.ai, contact us within the first two weeks for a full refund—no questions asked.
Contact us and we’ll get back to you as soon as we can.